Handling Time
All orders are prepared and dispatched within 5-7 business days (Monday to Friday) from the time of purchase.
Transit Time
Once shipped, deliveries typically take 5-7 business days (Monday to Friday), depending on your location.
Shipping Fees
We’re proud to offer free standard shipping on all orders. At Zumow, we cover delivery costs to make your shopping experience as seamless as possible.
Return Window
You can request a return within 30 days of receiving your order.
How to Return an Item
Returns are handled by mail, and our support team will assist you throughout the process. Whether the product is defective or simply not what you needed, you can choose between a refund or an exchange. To start a return, contact us at help@zumow.com.
For more information, please refer to our return policy.
Yes, you can contact our customer service at help@zumow and we will send you the invoice for your order.
Accepted Payment Methods
We currently accept the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express